Terms and Conditions of Melissa Oakleigh

  1. Introduction: These Terms and Conditions govern your use of Melissa Oakleigh’s services and website. By accessing or using our services, you agree to comply with these Terms and Conditions.
  2. Reservations and Booking: Reservations for dining or event spaces at Melissa Oakleigh are subject to availability. Booking confirmation is required for all reservations, and cancellations must be made within the specified timeframe to avoid penalties.
  3. Menu and Pricing: Melissa Oakleigh reserves the right to update menu items and pricing without prior notice. Prices listed are inclusive of taxes, gratuities, and service charges unless otherwise stated.
  4. Food Allergies and Dietary Restrictions: While we strive to accommodate food allergies and dietary restrictions, Melissa Oakleigh cannot guarantee that our dishes will be free from allergens. Guests with allergies or dietary restrictions are encouraged to inform our staff before ordering.
  5. Payment: Payment for dining, catering, or event services at Melissa Oakleigh is required in accordance with the terms outlined in your booking agreement. We accept cash, credit/debit cards, and other forms of payment as specified.
  6. Cancellations and Refunds: Cancellation policies vary depending on the type of reservation or booking. Refunds may be issued in accordance with our cancellation policy, as outlined in your booking agreement.
  7. Code of Conduct: Guests are expected to conduct themselves in a respectful manner while on Melissa Oakleigh’s premises. Any behaviour deemed inappropriate or disruptive may result in refusal of service or expulsion from the premises.
  8. Intellectual Property: All content, including but not limited to logos, images, and text, on the Melissa Oakleigh website and promotional materials is the property of Melissa Oakleigh and may not be used without prior written consent.
  9. Privacy Policy: Melissa Oakleigh respects your privacy and is committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and disclose your information.
  10. Disclaimer of Liability: Melissa Oakleigh is not liable for any loss, damage, or injury resulting from the use of our services or website, except where prohibited by law.
  11. Governing Law: These Terms and Conditions are governed by the laws of the jurisdiction in which Melissa Oakleigh operates.
  12. Changes to Terms and Conditions: Melissa Oakleigh reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our services constitutes acceptance of the revised Terms and Conditions.

By using Melissa Oakleigh’s services or website, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, you may not access or use our services.

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